Appliance Repair - Questions

Q: It seems like I am replacing my appliances too often. Is there a way to make them have a longer life?
A: Yes, Lee Company offers affordable maintenance plans designed to keep your appliances in peak working condition and extend their life. Visit the maintenance section of our site to learn more about these services.

Q: I’ve purchased new appliances with digital controls. Should I be using surge protectors on them?
A: Yes, many modern appliances are controlled by computers and should be protected from lightning strikes and power surges, just like you would protect your personal computer.

Q: Why is my “quiet” dishwasher not getting my dishes clean?
A: Dishwasher manufacturers often install smaller pumps and motors in order to achieve a “quiet” operation on these units. Additionally, they sometimes program dishwashers to alternate between spraying the top rack and bottom rack to also reduce noise. When purchasing a new dishwasher, compare models to find one that is sure to meet your needs.

Q: Do I really need to rinse my dishes before putting them in the dishwasher?
A: This depends on your unit, it is recommended to remove solids from dishes before putting them in a dishwasher, and this will prevent clogging and possible damage to the drain pump.

Q: Why does my front-loading washing machine smell bad?
A: A bad odor coming from your dishwasher is often a sign that mold or mildew has formed on the seal of the door. Despite a number of products that claim to solve this issue, it’s difficult to fully resolve. Your best protection against this situation is to wipe the seal after each use and leave the door ajar to allow the seal to dry completely between uses.

Q: What is the best detergent to use in my dishwasher, gel or powder?
A: At Lee Company, we recommend powder detergents to avoid the potentially damaging build-up from gels in drains and pump systems. If you prefer to use a gel, we recommend that you regularly use a dishwashing cleaning agent such as Dishwasher Magic®.

Q: I have ice forming in the back of my freezer on the inside. What should I do?
A: First, make sure you aren’t packing the freezer so full that airflow is restricted. Next, check the seal around the door for any leaks. If the ice still forms, callLee Company for assistance.

Q: Why is my dryer not drying my clothes?
A: Several factors could lead to your dryer not fully drying your clothes, but problems with the dryer vent are the most common culprit. Make sure the dryer hose behind your dryer isn’t kinked or bent closed, and also check the outside vent opening for blockage. If the problem persists, call Lee Company for assistance.

Q: Can the buildup of dyer lint be dangerous?
A: Yes, a buildup and/or blockage of dryer lint in the vent can cause the lint to blow back into the heating system of the dryer and burn. Regular cleaning of your dryer vent can prevent this dangerous situation (and increase the efficiency), and appliance safety products such as the LintAlert® can warn you of potentially dangerous levels of lint in your vent duct.

Q: Should I have the fuses in my electrical panel replaced with breakers?
A: Yes, in most cases this will increase the safety of the electrical system providing power to your appliances and allow you to install safer technologies such as AFCI protection.