Home Security - Questions

Q: Can Lee Company support my existing Home Security System?
A: Yes, in most cases we can use all of your existing equipment and establishing monitoring for you on the same day.

Q: Can Lee Company install a new home security system?
A: Yes, we have trained and qualified technicians to help you choose the perfect home security system for your family and ensure a quality installation on a comprehensive range of home security system products .

Q: Who owns the equipment Lee Company installs?
A: You own all equipment from day one. Lee Company strongly believes that customers should have full control of their home security system should your needs ever change in the future.

Q: Who provides the monitoring for Lee Company’s security systems?
A: We are proud to offer monitoring services by SentryNet, a trusted partner and the recipient of multiple industry awards. SentryNet employs only SIA-certified operators to staff their two locations in Greenville, Mississippi and Pensacola, Florida. You can expect a call from SentryNet within 15 seconds on average of receiving an alarm signal.

Q: Will the home security system still work if my power is out?
A: All Lee Company home security systems feature a backup battery that will offer protection for several hours in case the power fails. Your home security system can send a power-outage notice to our monitoring service, and if you choose we can notify you at any number when this happens.

Q: Is a phone line required to have a monitored home security system with Lee Company?
A: No, Lee Company offers home security systems with both cellular service and internet reporting, both common options for homes without land lines. No cellular contract is required, and we handle all of the set-up and monitoring communication arrangements.

Q: What happens if my phone lines are cut and I do not have a cellular backup?
A: Your home security system will not be able to communicate with our monitoring service, but it will sound the siren on the premises.

Q: Can my system work with pets?
A: Yes, Lee Company uses motion detectors that can ignore movements of pets weighing up to 120lbs. If you prefer, we can also use perimeter devices to secure the home.

Q: Will I get a discount on my insurance if I have a monitored security system?
A: Most insurance companies give significant discounts to alarm owners who maintain monitored home security and life safety systems. Lee Company can provide your agent with the documentation necessary to verify your system is monitored 24/7 by a professional monitoring service.

Q: Does Lee Company charge extra in monitoring for additional service like Life Safety or Medical Services?
A: No, you pay one low monthly fee for burglary protection, life safety monitoring (smoke and temperature detectors, carbon monoxide detectors), and medical services.