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Lee Company Extends Technology Leadership with Full-Service Portal

November 07, 2017

New site allows customers to request service, book appointments and track progress online

  • Lee Company launches 24/7 portal for comprehensive, convenient customer service
  • Easy-to-use site accommodates time constraints of busy homeowners

A Full Online Experience for Lee Company Customers

Lee Company, recognized as an industry leader for the introduction of smart glasses technology in home services, is taking the next step forward – using technology to better serve customers with a portal that supports a full online experience.

The Lee Company Customer Portal enables homeowners to request service and book appointments online whenever it’s convenient, 24/7. The portal is also designed to make it easy for customers to track the status of service requests, and get updates on the Lee Company technician scheduled to come to their home.

“We know customers want a full online experience – they’re trying to check things off the ‘to do’ list while they’re between meetings, picking up kids, always on the go,” says Dan Kalman, Senior Vice President of Home Services. “With the launch of our new portal, Lee Company is raising the bar on customer service for everything from scheduling annual HVAC maintenance to tracking repair work.”

Kalman says it should take Lee Company customers a minute or less to register on the site. After they are registered, booking appointments is simply one of the online options. Customers can also set up a home profile that will allow them to track information about their home’s HVAC systems, electric and plumbing systems, and more. Online chat is available too.

“Launching this portal has been at the top of my own ‘to do’ list,” says Kalman. “We’ve seen the benefits technology brings to our customers, and we’re confident the portal will be a tremendous asset. It’s easy to use, and provides a really convenient way for busy homeowners to stay on top of maintenance and repair needs, and the service work conducted.”

The portal is an addition to Lee Company’s customer service options. Customers can still call the company’s customer service phone line at 615-567-1000, and are encouraged to do that if there is an emergency or same-day service is required.

About Lee Company
Lee Company, a $225 million comprehensive facilities solutions and home services company with over 1,200 employees, was founded by Leon Lee in 1944. The company’s home services include: heating and air conditioning, plumbing, electrical, home security, home improvements, window replacement and appliance repair. Lee Company also offers facilities services and solutions for companies and organizations in the government, institutional, commercial, health care and industrial areas. Among its many recognitions, Lee Company was recently honored by the Air Conditioning Contractors of America with the 2017 Residential Contractor of the Year award.

We Hit the Mark – Again!

August 14, 2017

Together, we did it! On Friday, August 11th, with our wonderful title sponsors and supporters, Lee Company raised more than $19,000 at the recent Justice Shoot – the clay shoot, held to benefit Justice Mercy International (JMI).

The money raised helps JMI provide essential assistance to children in Moldova, a former Soviet republic in Eastern Europe.

“The Justice Shoot that Lee Company puts together every year to benefit JMI is one of our favorite days of the year,” says Mary Katharine Hunt, JMI Executive Director. “It’s a great day of fun and team-building that also raises significant money to help protect vulnerable children from trafficking in the country of Moldova. Thank you, Lee Company, for making justice personal!”

Helping children in Moldova illustrates our belief that community is not defined by geography; our community goes far beyond county and state lines. We are blessed to be able to support this organization. And we couldn’t do it without you! Thanks to everyone involved.

Our special thanks and gratitude to the 2017 Justice Shoot title sponsors: Care Supply; Ed’s Supply; Ferguson; J. Smith Lanier; Kenny Pipe & Supply; Mechanical Resource Group; Pinnacle Financial Partners; Sunbelt Rentals; Viega; Trane; and Trillium Construction.

Lee Company 2017 Justice Shoot

Top Team & Top Workplace!

June 23, 2017

You deserve the best, and you’ve found it! According to The Tennessean, Lee Company is a 2017 Top Workplace, an honor announced Thursday, June 22.

The paper’s annual awards program honors companies where employees feel valued, appreciated and supported – the final decisions are based on employee input. That makes this award extra special for us; it’s a direct reflection of how our team feels about Lee Company.

“Our goal is to create a workplace where our employees can thrive,” says Richard Perko, President and CEO. “I’ve considered Lee Company a Top Workplace since I started here back in 1996, so it’s a true honor to see The Tennessean and others recognizing our culture and company.”

If you’re looking for a new position, the 2017 Top Workplace award makes it clear – this is the place to be! There are new jobs available now, and ongoing growth opportunities within the company. Check out our openings here.

If you’re a customer, Lee Company’s selection as a 2017 Top Workplace is also good news for you. Why? Well, consider the attitude of the plumber, electrician, HVAC pro or handyman who knocks on your door. Attitude matters. When it’s Lee Company at your door, you know you’re working with someone who’s happy to be there and eager to help. Give us a try!

Our thanks to The Tennessean for this honor. And, to the Lee Company team, congratulations! You’re the best – you’re the Top.


 

Related articles:

Main Street Awards: We’re #1!
Lee Company Home Services: The Nation’s Best

Raising Funds and Awareness for Special Olympics

June 22, 2017

For the past four years, the Lee Company Golf Tournament has been a special benefit for Special Olympics of Williamson County. This year, we really turned the putting greens into green! The golf tournament raised more than $45,000 for this terrific organization.

“Over the past four years, with the help of our friends, vendors and customers, more than $175,000 has been donated to Special Olympics. The donations have helped this great organization provide their athletes with uniforms, sports equipment, travel expenses for games, and more,” says Gerry Vance, Executive Vice President. “Lee Company is dedicated to helping our community, and we’re delighted that our involvement with the tournament has made a positive impact.”

Thank you to our 2017 Gold Medal sponsors:

  • Ed’s Supply Company Inc.
  • Ferguson
  • Layton Construction
  • M.J. Harris Construction Services, LLC
  • Mechanical Resource Group
  • Nashville Predators
  • Pinnacle Financial Partners
  • Purity Moosic City Dairy Dash
  • Sunbelt Rentals
  • TelForce Group
  • The Crichton Group
  • Trane

Thanks to our food sponsors, Puffy Muffin and Buffalo Wild Wings, and to all the golfers who participated!

Sportsmanship at Its Best

Lee Company Special Olympics Golf Tournament

During this year’s tournament, it wasn’t unusual for crowds to gather at hole #17 at the Governors Club in Brentwood. What made this par 3 hole so special? A Special Olympics golfer! Eric, an enthusiastic athlete was on hand to putt first for each team in the tournament – and he was terrific! If you’ve never attended a Special Olympics event, we encourage you to check one out.


 

Related articles:

Lee Company and Second Harvest “Spread the Love”
Love Helps – and So Does Gerry!
2016 Vans4Cans campaign results are in. We did it!

Main Street Awards: We’re #1!

June 21, 2017

Big thanks to all our customers in Sumner and Rutherford counties! The votes have been tallied for the Main Street awards, and Lee Company is honored to be at the top of your list!

In Rutherford County, you chose Lee Company as the #1 heating and air conditioning services provider. We’re proud of the recognition, and will continue delivering the outstanding service you’ve come to expect. Rutherford County residents also named Lee Company one of the top 3 providers in plumbing services. In Sumner County, our team was ranked as a top 3 provider in the heating and air conditioning category. Thank you!

Thanks – and congratulations – also go out to our Lee Company teams in Sumner and Rutherford counties. From Main Street to Macarthur Avenue, Middlebury Court to Morris Drive, you make us #1!

Join our award-winning team

Lee Company is more than 1,000 professionals strong and growing. We’re hiring now, and our #1 requirement is a great attitude. We’re looking for people dedicated to finding innovative, original solutions for each customer. Sound interesting? Let’s talk!


 

Related articles:

You’re a Winner with Lee Company
Good News Travels Fast
Lee Company Home Services: The Nation’s Besty

Fishing Rodeo: This One Didn’t Get Away

June 08, 2017

What’s fishing got to do with anything? Simple. The Lee Company mission includes creating a workplace where employees can thrive. And, while we usually focus on educational and career opportunities, living up to that mission also means we have fun together!

The Lee Company Annual Fishing Rodeo – held at Old Hickory Lake this year – brought out a record-breaking 39 teams. With two people on each team, the fish didn’t stand a chance.

Black Bass Competition – Total Weight

1st place: Keith Posey (17.01 lbs.)

2nd place: Jonathan Haider and Justin Bounds (12.26 lbs.)

3rd place: Jamie Sellers and Dale Sellers (12.16 lbs.)

Panfish Competition – Total Weight

1st place: Ray Sisk and David Osborn (7.92 lbs.)

2nd place: Kirk Smiley and Freeman Ipock (3.94 lbs)

Biggest Bass Competition

Keith Posey (5.53 lbs.)

Congratulations to our winners, thanks to all who came out, and special thanks to the Lee Company Manufacturing group for bringing the grills!

Reel in a New Opportunity

We’re always fishing for great people to join the Lee Company team. Interested? Take a look at our current job listings.

Go Beyond with Lee Company

May 15, 2017

You might think your days in school are over once you get a job. You might – unless you work at Lee Company, where a central part of our mission is to create a workplace where our employees can thrive.

Lee Company University (LCU) helps us do just that. At LCU, Lee Company employees take classes, learn new skills and expand their career possibilities. While in school, they gain the knowledge needed to develop innovative and original solutions for customers.

“Our LCU students are a great example of professionals eager to go beyond the status quo,” says Richard Perko, President and CEO. “They know that what got us here, won’t get us there. They’re striving to be the best they can be at work and at life, simply by getting a little better each day.”

Day by day, week by week, and month by month, that effort pays off! Congratulations to this year’s LCU graduates, honored at our May 2017 graduation ceremony:

  • Luis Acosta                     HVAC IV
  • Samuel Billa                    HVAC IV  
  • Calvin Boles                    Plumbing IV
  • Jeffrey Etson                    HVAC IV
  • Jonathan Herrington     Welding III   
  • Matt Jones                       Welding III
  • Joseph Purpura              Plumbing IV
  • Josh Schultz                     HVAC IV
  • Jeremy Street                  Welding III
  • Paul Wasilewski              Plumbing IV
  • Jason Whited                  HVAC IV 
  • Thomas Williams           Welding III

Want to go beyond?

Join Lee Company, where you can thrive. Lee Company is more than 1,100 professionals strong and growing. Take a look: Current job listings are on our Careers page.


Related articles:

Mission Control – Lee Company University

Move to the Front of the Class

You’re a Winner with Lee Company

Lee Company Home Services: The Nation’s Best

March 21, 2017

ACCA Award Residential Contractor of the Year

Home Services just hit a home run! ACCA, the Indoor Environment & Energy Efficiency Association, has named Lee Company the 2017 Residential Contractor of the Year. This national award is reserved for a company that exceeds industry standards and offers breakthrough performance and results.

“It is always a difficult decision for our panel of judges to choose who they consider the ‘best of the best’ from the group,” says Paul T. Stalknecht, ACCA president and CEO. “This year’s winner, Lee Company, is an extremely deserving company that truly exemplifies the qualities that all of the best companies in the industry share.”

ACCA says Lee Company stood out with dedication to “moving the industry forward through training, use of technology, and strong business practices.”

“It’s our mission to create a workplace where employees can thrive, so providing the team with ongoing training and the best technology is central to who we are,” says Dan Kalman, Senior Vice President of Home Services. “They might be learning a new skill at Lee Company University, or using smart glasses to give customers a better look at what’s happening in the attic or a crawl space. No matter what they’re doing, our team gives their best, 24/7. This award reflects the value of their dedication, and it’s an honor to receive it on behalf of the whole team.”

The best of the best

Put the best to work for you! Contact Lee Company Home Services today for all your plumbing, electrical and HVAC needs. We’re here to help, and we always remember: There’s no greater honor than being invited into your home.

Download the ACCA article.

Contact us today!

Sizzle Awards: An Awesome Encore

March 16, 2017

Winner of the 2017 Sizzle Awards

Thank you, Williamson County! For the fourth year in a row, Lee Company has claimed the top prize at the Sizzle Awards for Best Electrician, Best Plumbing and Best Heating & Air.

We’re proud to say that Lee Company has been recognized every year since the Sizzle Awards business competition began. That’s very special to us, since the honor comes from you: Williamson County residents determine who wins the Sizzle Awards, and the turnout is tremendous. Competition sponsor FranklinIs.com counted 1 million votes, overall.

Congratulations to all the category winners! And thanks to the competition sponsors, the voters, and to the Lee Company professionals who deliver award-winning service every single day, year after year. We’re more than proud. We’re sizzling!

Need an encore performance?

Chances are, you know what a difference our plumbing, electrical and HVAC pros can make when it comes to keeping your home comfy and cozy. If there’s a service area you haven’t tried yet, now’s the time! The best team in Williamson County is here for you.

Good News Travels Fast

March 14, 2017


You know Lee Company leads the way in service and dedication. Now, thanks to a recent article in The Huffington Post, more people are learning about us – and from us! The story features an interview with our President & CEO, Richard Perko, and highlights Lee Company’s leadership in education and smart technology.

For example, Lee Company University gives our team the chance to expand their knowledge, explore career options and earn a certification, free of charge. Smart glasses enable us to offer the best service possible to home and facilities customers.

Combined, our leadership in these areas creates opportunities for success for employees and customers. And, as the article points out: Opportunity is very powerful.

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