Electrical FAQ

How do your charges compare with other electrical service companies?

• Lee company’s prices are competitive. But it doesn’t stop there! Ask your Electrician about a Total Lee Maintenance Agreement, which saves you money on each and every service call.

What are your operating hours?

• Lee Company Electricians are on duty 24 hours a day, 7 days a week to serve your electrical needs. They respond to emergency situations at any hour of the day or night.

My new dryer has a 4 prong cord connector and the old one only had 3. What needs to be done?

• The new dryer requires a separate neutral conductor. An electrician needs to make the necessary changes required by local and federal NEC Codes.

What is a GFCI and do I really need it?

• It is a ground fault circuit interrupter and they are required to be in all damp locations of your home by local and federal NEC Codes.

Why do my dimmer switches feel warm to the touch, and is this normal?

• Yes, this is normal because the dimmer reduces the voltage and they dissipate the heat when in use.

Something smells like it is burning when I use my lights, should I be concerned?         

• Yes you should be concerned, it is possible that you may have a loose connection or damaged wiring that could result in shock or a fire. This should be checked out by a qualified electrician.

Why do my light bulbs burn out so frequently?

• It’s possible that your incoming voltage is higher than normal and should be checked by an electrician. It’s possible that you need to change to 130 volt lamps for longer life.

I have a breaker that keeps tripping. Is this a problem?

• It is possible that there is damage to the circuit that needs to be repaired or that the circuit is overloaded. Contact an electrician to correct this problem.

What are electrical surges?

• Surges are momentary spikes in electrical voltage. These surges can enter a home through the incoming electrical line, telephone line, and even the cable or internet line.

Do I need surge protection?

• Yes, it is a very good idea to install surge protection not only on your electrical system but also on your phone, data, and cable lines as well. A surge protection system protects electronic equipment from excess voltage that could be damaged if lightning runs in or when power surges occur.

What do I do when I lose power to my home?

• Emergency standby generators operate automatically and simultaneously switch OFF the main circuit breaker connected to your load center and switch ON the main circuit breaker connected to your generator. The generator senses the utility power loss and makes this switch even if no one is home. It also knows when the power comes back on and will automatically switch power back on through your home's main load center.

What type of generator is right for my home? 

• The first step in purchasing a generator is to identify the things you absolutely cannot live without during a power outage. Usually high on the list will be the refrigerator and the freezer, a well pump, the furnace if you have natural gas or electric heat, home office, or maybe some lighting. Lee Company electricians can share more details with you, just give us a call to find out how you can protect yourself against power losses.