Facilities Matters

With 505, Lee Company Makes History

May 19, 2017

Residential high-rise is the tallest building Lee Company has constructed in its 70+ years

If you’ve been watching the construction of 505, the high-rise residential complex going up in downtown Nashville, it’s easy to see that the new building will change the skyline. What you might have missed is that it already broke a record: When the Lee Company Construction team completed the 33rd floor and went on to floor 34, the crew surpassed all company records. Even before completion, 505 is the tallest building Lee Company has built.

Today we celebrated the “topping out” of the 505. A huge project milestone – where the last structural beam was placed on top of the building. It is an honor to be part of a prominent local project and work alongside Developer, Tony Giarratana and Contractor, Archer Western Construction.

With an expected completion date of January 2018, 505 will stand 573 feet tall, with 45 stories, 550 residential units, and a 34,560 square-foot amenities deck. While it won’t technically be the tallest building in Nashville – that honor will remain with the AT&T building – 505 is expected to look like the tallest building in town, thanks to its location.

“All of us at Lee Company are incredibly proud of the construction team and abilities to go beyond to create buildings destined to be Nashville landmarks,” says Gerry Vance, Executive Vice President. “With everything we do – we’re dedicated to making our community stronger. We’re honored to be part of Nashville, and appreciate all the opportunities for growth and success.”

Along with reaching record-setting heights with 505, Vance says Lee Company has recently:

  • Been named the ACCA 2017 Residential Contractor of the Year, a national honor
  • Surpassed the 1,000 employees mark

About Lee Company

Lee Company, a $225 million comprehensive facilities solutions and home services company with over 1,100 employees, was founded by Leon Lee in 1944. The company’s home services include: heating and air conditioning, plumbing, electrical, home security, home improvements, window replacement and appliance repair. Lee Company also offers facilities services and solutions for companies and organizations in the government, institutional, commercial, health care and industrial areas.


 

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Helping employees thrive

April 12, 2016

 

Ever since Leon Lee founded this company in 1944, we’ve been dedicated to helping both customers and employees succeed.

Now, we’ve found a new way to do both. With the world’s largest roll-out of smart safety glasses – part of our Insight technology platform – Lee Company is giving customers a new view of their facility equipment. The wearable technology allows service technicians in the field to send back high-definition photos, video and audio. You see what we see.

Lee Company customers love this innovation – and so do Lee Company professionals.

For our younger service technicians, the smart glasses give them a chance to use the same kind of technology they enjoy “playing” with at home. It’s like a virtual reality tool. Our more experienced technicians love it too. They’re now serving as mentors, looking at the images sent back from the field and guiding the technicians on site. Thanks to the smart glasses, the experienced pros can extend their careers and we all benefit from their time-tested wisdom.

You win. We win. Now that’s what we call smart.

Lee Company HVAC wearable technologyOur smart glasses. Your smart move.

Smart glasses are just one of the technology-driven tools Lee Company provides with INSIGHT, our comprehensive technology platform for facility managers. Move forward with Insight. Call Lee Company today: 615-567-1000.



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Now you see it: transparency and INSIGHT

March 09, 2016

In business – as in life – solid, long-lasting relationships are built on trust. Integrity matters.

How do you establish trust? At Lee Company, we’ve spent more than 70 years building a reputation for exceptional, reliable service. But we’re not resting on our laurels. We give customers another reason for confidence by taking them with us as we examine their facility equipment.

What? You don’t want to climb onto the roof in the winter? We understand. Lee Company has deployed 500 pairs of smart safety glasses into the field – the world’s largest rollout of this innovative, wearable technology. Armed with these amazing glasses, Lee Company service technicians can climb a roof or shimmy into a tight space, and send back high-definition photos, video and audio.

You’ll see it all from the comfort of your office. And, as they say: Seeing is believing.

Innovation. Integrity. Trust Lee Company to lead the way.

 

Our smart glasses. Your smart move.

Smart glasses are just one of the technology-driven tools Lee Company provides with Insight, our comprehensive technology platform for facility managers. Move forward with Insight. Call Lee Company today: 615-567-1000.



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Move to the front of the class

March 03, 2016

In five years, in 10 years, in 20 years, will there be enough plumbers to handle demand? Will you be able to find a skilled electrician? How about a construction pro? As critical trades face labor shortages, Lee Company continues to demonstrate industry leadership, providing and promoting educational opportunities for our employees at Lee Company University (LCU).

We think LCU is great. But we’re not the only ones.

Burns Phillips, Commissioner of Tennessee’s Labor and Workforce Development, recently sat in on an LCU class – HVAC 1 – at our manufacturing facility in Nashville. Commissioner Phillips, along with a group of Tennessee workforce leaders, got a firsthand, front-row look at Lee Company’s innovative approach to education, which includes classes at our corporate sites and outreach work at Middle Tennessee high schools.

“The Commissioner and his team were especially interested in our relationship with the schools and the NCCER (National Center for Construction Education and Research) curriculum offered to juniors and seniors at the high schools,” says Corey Driggs, Lee Company Training and Education Manager.

LCU logo w correct colors

The Lee Company University approach earned top grades with the state leaders; now, they want to learn more! Corey has been invited to speak to the Tennessee State Workforce Development Board in May.

 

Want to attend Lee Company University?
Our mission at Lee Company is to create a workplace where employees can thrive – and LCU is part of that! We’re always looking for great employees to join our team. Check out current job listings here.

LCU Grads Summer 2015

 

Fighting Brain Drain with Massive Smart Glasses Rollout

February 22, 2016

February 16, 2016

 

It’s a looming question for many field service organizations: How do you keep your brain trust of experienced technicians from retiring early? Often they leave after a couple of decades due to the physical demands of the job, such as climbing ladders or spending hours working on rooftops and in basements.

For Nashville’s Lee Company, the answer has come in the form of wearable tech, thanks to the recent rollout of 500 pairs of smart glasses. The idea: Retain experienced technicians as virtual supervisors who, from the comfort of the office, can help smart glasses-wearing techs in the field triage and fix problems.

Founded in 1944, Lee Company provides facilities services for home and commercial customers in Tennessee, Alabama and Kentucky. The company closely watches technology innovations that can help it stay competitive, says Steve Scott, Lee’s vice president of facilities solutions. “If we’re going to be a sustainable company for another 70 years, we’ve got to figure out how to stay relevant,” Scott says.

Experienced Eyes in the Field

Recently, Lee Company equipped technicians from its commercial service division with smart glasses from Vuzix to wear as they traveled to customer sites to maintain complex HVAC, electrical and plumbing systems. The glasses are equipped with software from XOEye that allows telepresence videoconferencing between on-site technicians and off-site supervisors, and also lets technicians in the company’s “triage center” access and view project documents like wiring diagrams and maintenance manuals.

“We use the glasses so we can see what the technician sees,” Scott says. “If technicians get into the work and find they need guidance, they can call in and talk to a supervisor [who] can offer support to the person on-site in real time, and suggest repairs and equipment changeouts.”

Before the smart glasses, if on-site technicians hit a roadblock at a customer location, they’d have to phone the triage center and verbally explain the problem. A senior technician would then jump in a truck, drive to the site and spend time troubleshooting (and climbing ladders, working in hazardous conditions, and so on).“That was the hard way,” Scott says. “There would have been delays, and the longer that equipment is down, the more it’s costing customers.”Now experienced staff can see video from the on-site technicians’ perspective — and they don’t need to leave the triage center to solve tough challenges. Onsite technicians can get systems up and running much faster, allowing them to move on to new customers and get more calls done in a day.
Customers See Clear Benefits
The smart glasses don’t just help connect senior technicians with their junior colleagues — they also help connect customers to the intricacies of the repair work being done to complex commercial systems. Software lets technicians attach video clips from the repair site, captured by the smart glasses, to service tickets so customers can see what was done to solve the problem. “Customers want more transparency. They want to know what we were doing in the places they can’t see, like on the roof of a building,” Scott says. “It creates more accountability.”

If we’re going to be a sustainable company for another 70 years, we’ve got to figure out how to stay relevant. — Steve Scott, Lee Company

And while they might not make the connection themselves, customers like the fact that smart glasses connect them to the most knowledgeable talent at Lee Company, even if the technicians aren’t there in person. “Customers always want the most experienced technicians to deal with their systems,” Scott says. The smart glasses help Lee Company meet this request, without demanding that the technicians be required to perform feats of strength and agility that might not be attainable.

The combination of smart glasses and smarter technicians is also helping Lee Company get more business. “It’s easier to get customers to make decisions on projects when we’re giving them a compelling narrative,” Scott says. “We’re showing them how it looks on the roof, or we walk through a mechanical room that has damage, and we can talk through the repair process. That kind of data helps decisions get made faster.”

So far, technicians see the smart glasses as a boon to their work, not a barrier. “Morale is good,” Scott says. “We didn’t just say, here’s the tool and start using it. We tried to get everyone to understand our vision for why we’re doing this.”

In the end, the company hopes that keeping creative and smart technicians on the job longer will raise its service levels across the board. “We’re retaining intellectual property and creating more career mobility,” says Scott.


Christine Kent brings more than 20 years of writing and journalism expertise to her work for technology, consumer and corporate organizations.


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Climbing the ladder of success

February 18, 2016

 

When you’re climbing the ladder of success, it helps to have someone holding it steady.

At Lee Company, we believe in doing what it takes to help our team and our customers succeed. As a perfect example, we’re now using smart safety glasses to enable longtime service professionals to mentor younger pros out in the field.

Using this innovative technology, Lee Company technicians can climb a ladder onto a facility rooftop – or shimmy into a tight area – and send high-definition photos, video and audio back to service mentors at Lee Company headquarters. If our on-site professionals have any questions about next steps, the experienced advisers are ready to help. Facility managers also have the chance to see what we see.

With everyone on board, there’s no delay in action and no need to reschedule repairs. The work gets done right, the first time.

No wonder so many customers are climbing on board!

Our smart glasses. Your smart move.

Smart glasses are just one of the technology-driven tools Lee Company provides with Insight, our comprehensive technology platform for facility managers. Move forward with Insight. Call Lee Company today: 615-567-1000.

insight



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Good enough never is

February 16, 2016

For years, the accepted philosophy in facility management has been: “If it ain’t broke, don’t fix it.”

With today’s technology, that approach simply isn’t good enough. Lee Company is now leading the industry with the use of smart safety glasses – wearable technology that helps our technicians enhance repair work and preventive maintenance. Lee Company’s smart glasses empower our professional technicians to:

  • Capture high-definition photos, video and audio – taking you virtually “on site” as we check facility equipment. We catch issues before they become problems.
  • Consult immediately with service mentors at Lee Company headquarters. Tapping into their expertise helps our younger professionals provide the best service possible.
  • Deliver greater transparency and confidence, along with enhanced service. Ever wonder what’s really going on with equipment you can’t see? Now, you’ll know.

 

Our smart glasses. Your smart move.

Smart glasses are just one of the technology-driven tools Lee Company provides with Insight, our comprehensive technology platform for facility managers. Move forward with Insight. Call Lee Company today: 615-567-1000.


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Lee Company Names Richard Perko President & CEO

February 05, 2016

 

Bill Lee remains Chairman of the Board for this third-generation family-owned company

  • Perko and Lee to continue collaboration as company continues to grow
  • Leadership move precedes physical move into new corporate headquarters

 

Richard Perko

Lee Company has announced that Richard Perko has been named CEO, a position that has been held by Bill Lee, who will remain as Chairman of the Board for the facility and residential services company his grandfather launched in 1944.

“At Lee Company, our mission has always been to create a workplace where employees can thrive, and Richard is a perfect example of that,” says Lee. “He joined our company back in 1996 straight out of college, and worked hard, growing into a leadership role. As president of Lee Company, he has done an exemplary job, as our results over the past 6 years testify.”

In 2015, Lee Company made national headlines with the world’s largest roll-out of wearable technology in enterprise– innovative smart glasses that enable service technicians in the field to provide facility managers with real time view and audio of their work, leading to improved service, repair and maintenance. The company is also in the midst of constructing a new, larger headquarters facility to accommodate its growth.

“This is the most exciting time in our company’s history. Our customers continue to seek our services and are rewarding us with unprecedented growth in all of our business units.” says Perko. “Lee Company is now recognized as a firm that provides comprehensive services for facilities and homes and is known to have the best, brightest people in the industry. Now we have added the latest technology available to expand our ability to provide solutions to our customers in ways they once only imagined.”


About Lee Company Lee Company, a $165 million comprehensive facilities solutions and home services company with over 950 employees, was founded by Leon Lee in 1944. The company’s home services include: heating and air conditioning, plumbing, electrical, home security, home improvements, window replacement and appliance repair. Lee Company also offers facilities services and solutions for companies and organizations in the government, institutional, commercial, health care and industrial areas. Among its many recognitions, Lee Company was recently honored by the Associated General Contractors of America with the 2015 Subcontractor of the Year award in the $10 million+ category.

What happens in Vegas…

January 13, 2016

 

Certainly doesn’t stay in Vegas! At least, not when “what’s happening” includes our record-setting rollout of wearable technology.

Lee Company, along with technology leaders Vuzix and XOEye Technologies, captured attention at the 2016 International Consumer Electronics (CES) Show in Las Vegas with the announcement of the world’s largest commercial roll-out of wearable technology. That’s right. Lee Company is leading the way, strengthening our technicians’ toolboxes with 500 smart glasses.

As always, we’re advancing with you in mind. With the smart glasses from Vuzix and custom applications from XOEye, Lee Company technicians can now give facility managers a real-time , close-up view of exactly what’s happening with equipment, no matter how remote or hard-to-reach the equipment site may be.

Our smart glasses. Your smart move.

Smart glasses are just one of the technology-driven tools Lee Company provides with INSIGHT, our comprehensive technology platform for facility managers. Move forward with INSIGHT. Call Lee Company today: 615-567-1000.



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Lee Company: Largest roll-out of wearable tech

January 07, 2016

XOEye Technologies and Vuzix Corporation Deliver Largest Commercial Roll-Out of Wearable Technology in the Enterprise to Lee Company

Source: CNN Money

January 04, 2016: 09:05 AM ETLarge-Scale Roll-Out of Smart Glasses, Lee Company Standardizes on Wearable Technology Solutions for Remote Support, Training and Documentation, Customer Communications and Transparency and Improving Operational Efficiencies and Workflow

(CES® 2016) — XOEye Technologies, a leading enterprise wearables solutions company that is reshaping industrial business processes and data capture, and its smart glasses partner Vuzix® Corporation (NASDAQ: VUZI), a leading supplier of video eyewear and smart glasses products in the consumer, enterprise and entertainment markets, today announced the successful commercial roll-out of wearable technology with Lee Company, a $150 million comprehensive residential and commercial heating, cooling, appliance and facilities solutions company. Vuzix, XOEye and Lee Company will be at CES® 2016 this week in Las Vegas showcasing the solution in booth #14048 in the Central Hall of the Las Vegas Convention Center.

XOEye is initially providing Lee Company with 500 Vuzix M100 Smart Glasses bundled with XOEye’s custom applications, including telepresence, and its proprietary, cloud-based Vision® platform for their field service technicians remote work environments and for internal stakeholders. The solution facilitates real-time communications for its technicians, provides attachable video-to-electronic service tickets and greater transparency to its customers, enables real-time remote support and access to subject matter experts, and creates additional daily workflow enhancements to Lee Company’s internal and field services teams across the region.

“Lee Company is truly a first-mover with its unprecedented commitment to wearable technology as a change agent within their organization and extended to their customers,” said XOEye Technologies CEO, Aaron Salow. “We are excited about this initial roll-out and stand ready to support Lee Company’s operational transition to wearables with XOEye’s integration into their existing workflow.”

“XOEye’s wearable solutions and data analytics and Vuzix’ M100 Smart Glasses have transformed the way our field service personnel interact with each other and our customers every day across all critical service sectors including hospitals and other 24/7 critical companies who require quick resolve and cannot tolerate extended downtime due to lengthy and costly repair times,” said Richard Perko, President of Lee Company. “The business case to standardize on XOEye and Vuzix’ solutions across our business is clear — the solution provides greater employee retention especially for our mature workers, greater transparency with our prospects and customers, and increased operational efficiencies. There is a tremendous amount of excitement for this roll-out at Lee Company. The service industry has remained unchanged in terms of operational process for 50 years. With wearables Lee Company is going to be well positioned as a sophisticated technology-led service leader in the region.

“The videos and data collected on a daily basis from the field technicians are shared internally as a training resource on Lee Company’s service support library. The support center significantly improves training hours and empowers employees with mission-critical information to complete their job in the most efficient time, saving the company a number of service-hours per week.

“Our partnership with XOEye continues to advance with successful smart glasses implementations with progressive companies like Lee Company who are a great example of how wearables are operationally transforming the enterprise,” said Paul Travers, President and Chief Executive Officer of Vuzix. “We’re excited to be a partner in their continued success.


“About XOEye Technologies XOEye is pioneering a renaissance in the way business with field service teams operate with its industrial-grade wearable technology solutions. It combines wearable computing devices equipped with custom applications and cloud-based software for an end-to-end solution that delivers real-time communication and efficiency solutions for both employee and customer. Business processes including on-site service, training, sales, and auditing can now be supported remotely while improving productivity and service quality. Data and content, including live-streaming video and real-time two-way audio, can be communicated from the device and accessed through XOEye Vision ™, XOEye’s enterprise-grade, cloud hosted platform. For more information please visit www.xoeye.com.

About Vuzix Corporation Vuzix is a leading supplier of Video Eyewear and Smart Glasses products in the consumer, commercial and entertainment markets. The Company’s products include personal display and wearable computing devices that offer users a portable high quality viewing experience, provide solutions for mobility, wearable displays and virtual and augmented reality. Vuzix holds 41 patents and 15 additional patents pending and numerous IP licenses in the Video Eyewear field. The Company has won Consumer Electronics Show (or CES) awards for innovation for the years 2005 to 2015 and several wireless technology innovation awards among others. Founded in 1997, Vuzix is a public company VUZI, with offices in Rochester, NY, Oxford, UK and Tokyo, Japan.

About Lee Company Lee Company, a $150 million comprehensive facilities solutions and home services company with over 850 employees, was founded by Leon Lee in 1944. The company’s home services include: heating and air conditioning, plumbing, electrical, home security, home improvements, window replacement and appliance repair. Lee Company also offers facilities services and solutions for companies and organizations in the government, institutional, commercial, health care and industrial areas. Among its many recognitions, Lee Company was recently honored by the Associated General Contractors of America with the 2015 Subcontractor of the Year award in the $10 million+ category.

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