What started as a standard construction project evolved into a full-spectrum, integrated engagement for us. By staying aligned across teams and deeply embedded with the client, we delivered not just service, but strategic partnership.
The result: record-breaking performance and a model for seamless lifecycle support.
Customer Goals:
- Minimize Downtime: Reduce disruptions to meet aggressive production targets.
- Establish Consistent Coverage: Secure reliable, around-the-clock facility support.
- Evolve Beyond Post-Construction: Shift from reactive service to proactive operational management.
Solutions:
- Phased, Integrated Support: Lee Company ensured every handoff was seamless, delivering consistent quality, care, and expertise from project start to long-term service.
- Co-Built FM² Program: Developed a custom CMMS, and tailored plan, in collaboration with the client.
- Strategic Resource Deployment: Added second-shift surge team and industrial oversight.
Results:
- 50% Drop in Downtime: Achieved within 60 days of FM² implementation.
- Record-Setting Production: Enabled the client’s highest output month in company history.
- End-to-End Trust: Opened doors for ongoing Smart Buildings and Construction work.
Customer Quote:
“It wouldn’t have been possible without Lee Company.”
– Company Representative
Smart People. Dedicated Partners. Creative Solutions.
For 80+ years, customers have trusted Lee Company to handle everything from HVAC to plumbing to electrical services; we are the established experts in installation, maintenance, and repair.
Today, with more than 1,700 professionals on the team, we’re the people facility managers call when they need collaborative partners, eager to tackle the toughest challenges.
We’re ready to create a solution just right for you.
Learn More
