Case Studies
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Giving Thanks for Proactive Support
Challenge: On the morning of Thanksgiving 2019, an alarm came into Lee Company’s virtual support center, noting that all 13 HVAC units at the Bargain Hunt store in Southhaven, MS, were out of commission. The Bargain Hunt team was off work for the holiday, but Lee Company knew the issue…
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Collaboration, Creativity and a Can-Do Attitude
Challenge: With an internal audit just days away, a manufacturing customer called Lee Company for help with a complicated exhaust problem. The customer produced goods from molten plastic, and smoke from the plastic threatened the health of workers every time they had to pull the injection gun, change molds or…
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