Erin Maupin was named vice president of support for Home Services in 2018, and is responsible for internal and external customer service, processes, procedures, and internal controls. Her ongoing goal is to improve the customer experience and our business operations through the strategic use of technology, processes, and best practices.
Erin started her Lee Company career 15 years ago as an administrative assistant. After holding many roles within the support team, Erin was promoted to director of support in 2009. During her tenure at Lee Company, she has led the implementation of technology-based solutions including field mobility, online scheduling, and an upgraded phone system.
- Years in Industry: 17
- Years with Lee Company: 17
- Education: BS, Business Management, Western Kentucky University